Discover and read the best of Twitter Threads about #consumercentric

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#FamilyCentric #PatientCentric #ConsumerCentric planning/care thread 🧵
Even prior to my career I was interested in care that was #centric to the person, re of scenario (#homelessness, #mentalhealth, #health, #disabled etc). In every position I’ve held I’ve always centered on 1/
Before anything listening to person and or family, planning being centric, based on strengths & needs of Ind and or family. People (those working in system) found it radical but it worked it was effective. It pushed systems, thus in many places the process retreated back to 2/
‘Business as usual’ which is exactly where the problem is. We have mounds of research on #engagement we know the benefits that could be produced yet going from point A to B, is ‘too difficult’. Yes, implementing authentic #engagement would come with changes and yes they are 3/
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