Discover and read the best of Twitter Threads about #customersupport

Most recents (2)

#nebrasummit opens with reminding we are a region of 156 clubs, 2300 license holders, 139 events
SoTU: road rider days, 11,766, down 7%, for 41 events, down from one YoY
cx rider days, 11498, down 22% for 31 events, down from five YoY
#hotlinetake : KMC is looking at Hartford for '19
Read 115 tweets
Time for a thread on customer feedback, and why *every* team in every business should pay more attention to customer feedback.

#cx #customersupport #CustomerExperience

⬇️ Click through to read ⬇️
For the last eight years as a [product] marketer, I’ve spent 20 minutes every day checking through whatever help desk system is in use. And I can 💯 say I’ve learnt something new from that practice every day.
From raising priority for things that I already knew, like bugs, or learning new use cases and understanding the language customers use regarding your product, every email is a chance to do something better than before.
Read 11 tweets

Related hashtags

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just three indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3.00/month or $30.00/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!