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Some tweets brought to you from a business magazine that someone left on the airplane.

There’s an interview about why out systems fail, “the Paradox of Progress”
András Tilcsik says there are two properties of modern systems that lead to surprising + high-consequence failures.

One is tight coupling, or lack of slack. “If something goes wrong, you won’t have much time to figure out what’s happening and make adjustments.”
Another is complexity: the system is a web, not a line. “Much of what goes on in these systems is invisible to the naked eye.”

Parts “interact in hidden and unexpected ways.”
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