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Hmm @bt_uk Chief Strategy Office Michael Sherman kicking off @TheTelcoDebate #GTD19 with what sounds like a 1990s-era rant about Internet services / apps not being "free" & that pricing should reflect more than just Internet access

Sounds like a cliched telcos vs OTT trope
@bt_uk @TheTelcoDebate "We've given away huge amounts of value"
"You used to pay for an email account"
"We have to invest ever more in infrastructure"

Well, if you'd diverted some of that investment to internal R&D & app/service development, maybe you'd have captured more value, Mr Sherman? #GTD19
@bt_uk @TheTelcoDebate Now @nikwilletts @tmforumorg intro - a note of realism about telcos being geo fragmented & only realistically able to cover few (if any) verticals in depth for enterprise services. Partnership is key. #GTD19
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