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Mornin'! So I've been moonlighting as a UX intern with @DukeLibraries for a while, with a focus on web writing for the last year.

Here's my contribution to #AcademicTwitter during syllabus season: insights from user-centered content strategy to syllabus-creation

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Good syllabi let people grab and go.

If it's easy to find the right information, then a syllabus can actually be quite lengthy, yet still user-friendly.

If students wanted to figure out the late work policy, could they do it without (re-)reading the whole document?

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If information in the syllabus isn't findable, the blame for that oft-grumbled professorial mantra of 'IT'S IN THE SYLLABUS' is on the writer, not the user, in my very humble opinion.

As a baseline: clear headers, plenty of negative space, & clear prose can do a lot

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