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Microsofts 2023 Work Trends research is out.

3 Main Findings
- Digital debt is costing us innovation
- There’s a new AI-employee alliance
- Every employee needs AI aptitude

🧵with some thoughts

1/14

#DigitalWorkplace #DigitalTransformation #AI

microsoft.com/en-us/worklab/…
The report starts with something we have seen again and again; technology has dramatically degraded the #EX. People are overwhelmed, overbooked, and overcommitted with information and channels.

Read @rhappe's perspective here - engagedorgs.com/employees-are-…

2/14 Image
The report identifies part of the issue as too much communication. It makes two implicit assumptions; that current communication rates are "too much" and that it can be assessed by looking at the applications being used.

There are issues with both assumptions.

3/14 Image
Read 14 tweets
Welcome to #chatbotvoice2023 from Berlin.

I'm throwing up some tidbits around #conversationalai live from the 5th World Chatbots & Voice Summit from Berlin.
First up, Christoph from @GetCyara

We're talking testing and assuring quality in #conversationalai Image
Testing is an impossible manual task and it needs to be automated. Done wrong, it can cost heavily. So it is a huge, but important challenge. Image
Read 83 tweets

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