Discover and read the best of Twitter Threads about #fwd50

Most recents (7)

Taiwan is the world's best experiment in participatory democracy, says @piawaugh.

They're changing the approach to encourage people to co-create approaches to wicked problems.

The notion, she says, is that government is *part( of society, not separate from it.

#FWD50
@piawaugh My mistake: @piacandrews.
She's talking now at #FWD50 about a wicked problem for governments everywhere: how to provide trustworthy public services & info, both of which are mission-critical in war, peace, pandemic, & disasters.

High veracity:
veracity.wgtn.ac.nz
"Rather than asking for trust, you need to start being trustworthy"– @PiaCAndrews

One way to do that for digital government services is to use open source code, with audits to ensure algorithmic accessibility & "explainability."
wossat.nz/archive/2021-0…

#FWD50
Read 8 tweets
We have to change the incentive structure of social media, says @glichfield at #FWD50:
Think about a different way to give value that's less about short-term gratification.
The "time well spent" movement is one idea.
How you get people to value that?
Maybe by them paying for it.
@glichfield Laws like GDPR end up leaving us flooded us with pop-ups that don't leave us better informed, says @glichfield. (Like a EULA & ToS)
He says we need to move away from ownership & control frame to protecting people from harms when data is misused & redress from those abuses
#FWD50
The explosion of the Internet meant that the scarce thing was no longer content, but attention, says @glichfield. The platforms that emerged were the ones that monetized attention, because that was scarce.
#FWD50.

(Ergo, I value the slices of attention you give me a great deal.)
Read 8 tweets
It's the session I'm most excited about at #FWD50 so you know I'm gonna live tweet it!
And of course it starts with the offer to pitch to the panelists on why digital is important and deserves support at the end #FWD50
@mskatiebenjamin starts with the history of better for less. "Stop doing expensive things that don't work, and start doing better things that do work."
Read 25 tweets
Watching @cwardell talk about equity in pandemic relief & delivering ARP funds to families through a mobile-friendly website.

This @WhiteHouse defines equity as "the consistent & systematic fair, just, & impartial treatment of all individuals":
whitehouse.gov/briefing-room/…
#FWD50
@cwardell @WhiteHouse Per @cwardell at #FWD50, @WhiteHouse achieved equitable delivery of American Rescue Plan funds directly to families with a mobile-first, bilingual website.
90% receiving direct deposits.
He says 3 million kids are kept out of poverty each month this way.

@cwardell @WhiteHouse This work is critical, says @cwardell, not only for how we respond from this pandemic, but for how we deal with future challenges; not just as America, but as a global society.

(He's right: equitable service delivery of relief in pandemics shift the arc of life & death)

#fwd50
Read 8 tweets
So at last year's global SD conference, I theorized service design standards as a form of network power (Castells).
"Network power can be understood as the standards or protocols of communication that determine the rules to be accepted once in the network." 1/n
#fwd50
They are the rules of inclusion.

You may be able to join the club, be a member of the club, but this club has rules.

And the rules matter, because they limit what can be done in the network. 2/n
Adopting standards does two things - they increase in value when more people use them (Zipf's law) and the old yarn that there's not much value if you're the only one in the world with a fax machine. 3/n
Read 8 tweets
I'm split-screening again today, watching election results while I participate in the #FWD50 conference on digital government. (I'm hosting a channel for @fwd50conf this afternoon.)

Watching @bethnoveck talk with @acroll now about historic lows in trust: Image
@fwd50conf @bethnoveck @acroll Countries with historic lows in trust in government should be treat it as an civic emergency. Cf USA:
pewresearch.org/politics/2019/…

Solving public problems like @bethnoveck describes means politicians & officials should should optimize for trust:
solvingpublicproblems.org

#FWD50 ImageImage
Thanks to @acroll for asking my question! Transparency DOES breed trust in open source software: it's mission-critical if, say, the US government is deploying tools to be used by dissidents & human rights activists globally: But people != software. #FWD50
Read 9 tweets
The mechanisms of motivated reasoning will ALWAYS be with us. But social media is a new environment with no natural predators where the bestiary of biased thinking can proliferate. Confirmation/disconfirmation bias are invasive species, and the ecosystem is out of balance. 1/8
The persuasiveness and pervasiveness of fake news, alternative facts, filter bubbles, and in-group/myside bias isn't new. Some of the oldest research in psychology quantified all these tendencies in the 1950s: "They Saw a Game" by Hastorf and Cantril demonstrated this well. 2/8
The solution will never be more facts, or better facts. That's the information deficit model, and it doesn't work. The solution is better arguments. We were shaped by natural selection to be persuaded by them. Reasoning is social. We are social animals. More: @hugoreasoning 3/8
Read 9 tweets

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