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We’re actually working on moving to Slack Enterprise Grid, which will fix.

Slack started breaking for us when we hit 2,000+ concurrent students. We tried our best to segment into channels but anything shared to all is too chaotic.

I still want a shared #hired channel though.
We also need to do a better job of building better software.

Our admissions onboarding is too difficult and email-driven, causing 1,000+ emails per week per rep, which means SLOW.

Student dashboards should be smarter in showing a student what they ought to be doing as well.
We’re in the middle of a giant data migration right now, moving from airtable (which also broke at Lambda scale) to a more traditional database/ETL, and rebuilding the tools on top of it.

Difficult to do since classes are still happening and schemas change mid-flight.
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