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Intentional #LargeSystemChange begins with #Conversations That Matter (CTM) among all #agents in the system. Then they experiment with Ways That Work (WTW) and apply what they learn to make Changes That Sustain (CTS) ongoing #adaptation of the overall large system change process.
To improve the performance of a large system, honor its purpose and organizing principles then modify its rules and boundaries. To form an entirely different system, establish a new purpose and organizing principles then write the rules and set the boundaries to align with them.
For a #LargeSystem to improve performance, #ChangeAgents must influence those with the authority to modify its rules and boundaries to encourage all agents to honor the spirit of the system’s original purpose and organizing principles yet bend the rules and extend its boundaries.
