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I feel I must make this PSA: If you are considering financing anything through @CapitalOne, be very cautious. I have now gone 10 months without being able to legally drive my vehicle due to negligence on capital ones behalf, and they are trying to take zero responsibility for it.
I have been a long time customer, have 100% on time payment records, and continue to make a truck payment while unemployed for five months during Covid. Capital one’s negligence not only cost me a ton of stress, but made it impossible for me to take jobs due to the fact that I
did not have a legal vehicle. It has been approximately two years since I refinance through them and they have still failed to properly transfer my information so that I can register this. I have spent so much time and effort taking off of work, lost money, paid fees to the DMV,
