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#SundaySentiments #LetsTakeOutAllMudaOutOfLife
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A leading five star hotel in #India had invited Mr. Masai Imai from Japan to hold a workshop for its staff.
The staff were very skeptical - the hotel is doing excellent business, this person from #Japan has no exposure to hotel industry - what exactly is he going to teach?

But everybody gathered as planned for the workshop in the conference hall sharp at 9 am.
Mr.Masai was introduced to them;a not so impressive personality,nor the English all that good;spoke as if he was first formulating each sentence in Japanese & then translating it into rather clumsy English.
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