Discover and read the best of Twitter Threads about #lifeadmin

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Taking 6 weeks out to write up case studies for Snook's 10 year back catalogue.

It's a privilege to have a vantage point across so many industries, sectors, systems, communities.

These are my open short hand notes of patterns I'm seeing
Everyone wants a system that will share data across sectors (housing, social care, health, education, criminal justice system) but is impossible due to data restrictions+poor technology

This comes up as an idea/need in nearly every piece of work I've ever done, still unsolved.
If only people had access to their healthcare data and health care providers had access to good digital services and technology, we would be able to enable many of the conceptual preventative measures that reduce pressure on the system (e.g unscheduled care)
Read 18 tweets
2020s, decade of designing interoperable data standards and policy, communities of adoption, community alliances, organisations with kindness+compassion at their centre,focused on an inclusive society.

Platforms to ‘enable innovation’ rather than ‘front end innovation’ itself.
Last decade was lots of ‘it could look like this’ - this needs to be the decade of mass collaboration across sectors and org boundaries to enable services to work interoperabley for users and reduce #lifeadmin for people using and delivering services.
Beyond that, this must go beyond our current definition and boxing of services for this or that and think more holistically about the platforms we are designing to enable people to thrive in their context, where they are.
Read 5 tweets

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