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Santosh Solanki, a ward assistant at the Naidu Infectious Diseases Hospital, Pune has been serving patients amidst the Covid pandemic. During the swine-flu outbreak as well, he was one of the many faceless staffers who worked from morning till late at night.
While doctors and nurses are often recognised for their work, seldom are ward assistants or orderlies given any credit. Yet, staffers like Solanki continue to serve the patients selflessly. Even Solanki’s mother was a cleaning staff at the hospital, so was his grandmother.
Solanki says, “There are times when we are treated badly by patients or their family members, but I have no regrets. Rich or poor, we are all humans. The disease doesn’t discriminate. We know that they are under tremendous stress. So, we always respond to all patients politely.”
