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PART 2 of UX Team of One workshop live tweeting (A Thread). Just back from lunch and picking up where we left off on elements of a flexible design process.
1. Flexible design process: we're starting by talking briefly about usability studies and benchmarking. usability studies can be done on your own. benchmarking is trickier. they recommend hiring a consultant to do it so you can compare start and end states with empirical data.
2. Going over some ethical negotiation techniques for advocating UX. My favorites are (A) to plan your strategic meetings on sunny days and (B) buy them a donut or muffin--higher blood sugar correlates to better negotiating outcomes!
#UXConferenceNYC #NNGroup UX Team of One, all-day workshop, live tweeting (A Thread). Going to try this as a form of notetaking. It's probably going to be long, so buckle up.
1. UX Team of One compared to being a short order cook. A flurry of requests, get it done ASAP, with little insight in to WHY.
2. "Anyone have an exec coming to you with an 'emergency request'" followed by nervous laughter and raised hands.
