Discover and read the best of Twitter Threads about #ombudsman

Most recents (5)

Hey, dispute resolution field. Yeah, you. Listen up, y'all: We really, really, REALLY need to stop using the term 'Ombudsman.'
#ombudsperson #ombudsman #Ombuds #disputeresolution #ADR #conflict #alternativedisputeresolution
We need to stop talking about how we maybe need to stop using it, or how we might use other names alongside it, and we need to just STOP USING IT.
Wondering why I’m tweeting such an atypically, a-professionally unneutral position on this? Then you’re perfectly primed for the next tweet. The unneutral medium really is the unneutral message.
Read 23 tweets
#HELP
Filed a complaint against #ICICIBank with #RBI #BankingOmbudsman in Nov. 2019. #ICICIBank provided #fake bills to defend its stand.
I submitted 200+ page docket to defend my stand alongwith all fake bills that #ICICIBank provided. The exact same situation happened with
1/n
#CitiBank which also provided the exact same fake bill given by the merchant but after constant follow up accepted its mistake and refunded my transaction amount. #ICICIBank representatives from dispute department accepted that the bills are fake but still refused to resolve
2/n
the issue. I followed up with #ICICIBank from January 2019 till October 2019 (for 10 months) through hundreds of calls, emails, personal branch visits across Mumbai offices, meeting 20+ representatives of different departments before putting a complaint with #RBI
3/n
Read 6 tweets
#TRIBECON begins #Pravara; felicitations to #AbhayBang @SearchGad & #sudarshan #VGKK for their inspiring work on #TribalHealth; @DrLahariya @whoindia among others felicitated
#abhayBang #healthsystem design for tribal communities need to be relooked for #UHC; strategies & schemes must adapt with local social & cultural context; recollects #Brainstorming with @DesirajuKeshav at @SearchGad leading to #ExpertCommittee #tribalhealth @TribalHealthIND
#TRIBECON #AbhayBang notes with happiness increasing interest in #tribalhealth research, yet this continues to be “off the beaten path”; congratulations to #pravara medical college in bringing this together; the proposed #Bandardhara declaration to improve #tribalhealth research
Read 81 tweets
I'm not a @maggieNYT hater. But the wagon-circling around her today by her colleagues is a sad commentary on journalism. Defensive. Obtuse.
Y'all work at the @nytimes. You don't need to be each other's cheerleaders. Just hire an ombudsperson and show you learn from mistakes.
Here's one example. Martin is a terrific reporter with really good political instincts. Yet this tweet is so tone deaf. Martin is communicating the opposite by tweeting this. It communicates weakness, not toughness. It is not helpful to anyone.
Here's another. Was there a meeting at the @nytimes today to send everyone out to defend Maggie? I can't imagine she'd want this. So why are they doing it? It communicates deep anxiety.
Read 10 tweets
1/Children & young people with autism and learning disabilities who could be living in the community with specialist support are languishing for years in Assessment & Treatment Units, some of them locked up 24/7 in isolation rooms, bec of severe financial pressure on Local Auths
2/ At the same time, private providers running these ATUs are raking in profits, being paid £452m per yr in what has become a market driven provision where autistic and LD people are little more than commodities
3/ This in spite of the fact that caring for them in the community would be far less expensive not to mention far better for the individuals concerned, their quality of life, their security and safety and their wellbeing
Read 20 tweets

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