Discover and read the best of Twitter Threads about #onetheground

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1/Volunteered at my very first Meet the People Session tonight; an opportunity to listen to citizen concerns and observe what grassroots volunteers can do to help in Kreta Ayer #onetheground
2/mostly edge cases, where policy was not designed to handle unusual or unplanned for consequences
3/incredible patience and compassion from volunteers; one constituent was filthy, reeked of urine, folks listened patiently to his issue and sent a letter
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