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@kroger A few weeks ago, I had great experience picking up groceries. I made a new online order on March 29 and was given an April 3 pickup time. Later, it was changed. Yesterday, the app said it would be April 9 in one place, April 10 in another. Now, it says April 9 or 11...
@kroger I called the store main number yesterday. I was forwarded to the Pick Up area. They presumed I had the wrong store until I read info from my confirmation email, including order number, and info from the app. They said I would get a call last night or today...
@kroger I realize this is a terrible time for us all, but I received no call. So, I called the store today and asked for the pick-up area and spoke with three different people. Finally, someone gave me the number for what they called “support services.”
