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Hello Data Analyst,
A soft skill you should develop is problem-solving.
How do one solve a problem if one can’t identify the root cause?
There are many root cause analysis tools. In this thread, I have shared my 3 favourite ways of identifying the root cause of a problem.
A soft skill you should develop is problem-solving.
How do one solve a problem if one can’t identify the root cause?
There are many root cause analysis tools. In this thread, I have shared my 3 favourite ways of identifying the root cause of a problem.
1. 5 WHYs: Asking “Why” multiple times to drilldown to the root cause of the problem. Recall diagnostic analytics.
E.g. Manchester United lost again last week 😭. Why? The players were uncoordinated, and defense was weak. Why?... Why?...
E.g. Manchester United lost again last week 😭. Why? The players were uncoordinated, and defense was weak. Why?... Why?...
2. By asking the question “When does it happen and when does it not happen?”
E.g. I can’t make a call with my phone.
Can I make a call when I insert my SIM in another device? If yes, that means the fault is from my phone and not the network provider.
E.g. I can’t make a call with my phone.
Can I make a call when I insert my SIM in another device? If yes, that means the fault is from my phone and not the network provider.
