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@PSPCLPb @CsPunjab @PunjabGovtIndia Pls see DM for account number.
Will try to articulate the general and specific problems inline here....
1/n
Issues in manual process for #meterchallenge
Pls see the attached photo of meter challenge form with all personal data masked.
Will try to articulate the general and specific problems inline here....
1/n
Issues in manual process for #meterchallenge
Pls see the attached photo of meter challenge form with all personal data masked.
@PSPCLPb @CsPunjab @PunjabGovtIndia 2/n
Refer attachment.
(a) #MeterChallenge: Consumers have to fill out physical form & attach ID proofs.
#Reforms ques: Why? Why can't the same be also & preferably done through #PSPCL app?
Then ID proofs would be either not reqd or uploaded online or pulled from account info.
Refer attachment.
(a) #MeterChallenge: Consumers have to fill out physical form & attach ID proofs.
#Reforms ques: Why? Why can't the same be also & preferably done through #PSPCL app?
Then ID proofs would be either not reqd or uploaded online or pulled from account info.
@PSPCLPb @CsPunjab @PunjabGovtIndia 3/n
#MeterChallenge
(b) Consumer has to physically visit office, meet concerned persons, get signatures on form for SDO, JE.
#Reforms ques: Why?
In #COVID19 times, sr citizen mom visited office 19/2/21 ("2"), waited as there was some meeting, got form marked ("1","3") thru driver
#MeterChallenge
(b) Consumer has to physically visit office, meet concerned persons, get signatures on form for SDO, JE.
#Reforms ques: Why?
In #COVID19 times, sr citizen mom visited office 19/2/21 ("2"), waited as there was some meeting, got form marked ("1","3") thru driver
