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"The 3 best operating companies I'm aware of are Costco, Kiewit and Glenair

There is nothing remarkable about the product or field for any of these three

But there is something remarkable about the cultures of all three"

-Charlie Munger
1/🧵 Costco's corporate culture stands out among large retailers, and its success is built on some key ingredients

Let's dive into the aspects that make Costco's culture remarkable 👇
2/đź’° Employee Compensation & Benefits: Costco offers higher wages and better benefits compared to many other retailers

Health insurance, retirement plans, and paid time off lead to higher job satisfaction, lower employee turnover, and better performance #CostcoCulture
Read 10 tweets
1/ It’s been a week.

It’s well into Friday evening & I just got off the phone with a patient who had urgent radiology results. This was after spending > 40 min on the phone w another patient discussing the same this afternoon.

(18 more to come; stick with me.)
2/ I only got 2 items on today’s long “to do” list done — but that’s on me. I was finally able to sit down for a couple hours uninterrupted and dig deep into a few patient cases from the week.

(And I “don’t work” on Fridays.)
3/ As I hung up the phone, I reflected on how #directprimarycare has enabled me to get to the heart of medicine & the doctor-patient relationship.

During that call, my patient’s spouse broke down and — through sobs — simply said: “Thanks for being so kind.”
Read 19 tweets

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