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#ratometer #happycustomer
#ThursdayTech #thursdaytelecom

Thread

1/

Dem don come again 😬😕🙅

Around July dis year, a friend of ours, bought a Freetel ice2 phone from the then Yudala, now @ShopKonga, two wks later it fell into a water puddle on her way back from work....
@ShopKonga 2/

....well it was rainy season then, you can't blame her 😀,

The phone refused to come up again even after she had dried it.

She took it back and requested for a repair as it still had the warranty cover. Well, she found out that warranty does not cover water damage...Oops
@ShopKonga 3/

After checking it, they said the panel is dead, that she has to get a new panel, but they do not have the panel.

She decided to take it to Ikeja Computer Village, after a whole day's search, she realized that Freetel ice2 phones don't have any of their parts available.
Read 8 tweets
#ratometer #happycustomer
#TuesdayTips

1/
Before buying from an online store, make sure you check their PRIVACY and RETURNS POLICY.

👉 What to do if your purchase is not right?

👉 How can you return it?

This is a crucial aspect to consider when choosing where to shop online.
@nairaland @Wazobia_FM @bellanaija @naijachats @yabaleftonline @Naijapals @channelstv @Gidi_Traffic @m_customerfirst @TrafficChiefNG 2/

Only share personal information that is necessary and only on a secure form.

If you are asked for some personal information (mobile, mother's maiden name,...etc) to carry out the purchase, first recheck if you are actually in the right website, before proceeding to fill.
@nairaland @Wazobia_FM @bellanaija @naijachats @yabaleftonline @Naijapals @channelstv @Gidi_Traffic @m_customerfirst @TrafficChiefNG /3

Shop only on known and trusted websites.

Searching the internet for the best offers can take you to unknown and scam sites.

Stay away from those.

Always check that the URL of the website matches where you think it is, and that its address begins with 'https'.
Read 6 tweets
#ratometer #happycustomer
#FridayFeeling #Friyay #weekend
#FridayReads

Your Responsibility as a Consumer

1. Be Aware
Gather all the information and facts available about a product or service, as well as keep abreast of changes in innovation and technology.

Thread/
2. Beware
Be alert to the quality and safety of products and services before you purchase.

3. Think Independently
Make decisions about well-considered needs and wants.

4. Speak Out
Inform manufacturers and government of your needs and expectations.

5. Be an Ethical Consumer
Be fair and never engage in dishonest practices which affect other consumers negatively.

6. Complain
Inform businesses and appropriate regulatory authorities about your dissatisfaction with a product or service, in a fair and honest manner

7. Share Experience
Read 5 tweets
#ratometer
#happycustomer

Have you ever bought a product or patronized a service that ended up as a huge disappointment for you?

I bet you have!!

Well, the truth is, we are all consumers, and daily we make buying decisions - - -
-- but if anything goes wrong with our purchase, we pay the price.

Sometimes that price can be something small,

Sometimes it could be our:

✔ Rights
✔Safety
✔Happiness
✔Self-confidence
✔Comfort
✔Health
✔Or even our lives!!!

@Gidi_Traffic @bellanaija @Naijapals
Now what would you do to protect yourself as a consumer?

At Ratometer, we believe that safety, fairness and honesty matter to every consumer of goods and services.

Follow us @Ratometer and participate in short social opinion polls that rates and reviews products and services
Read 6 tweets

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