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Just wrapped up two weeks of contextual inquiry, so I thought I’d share a few suggestions on conducting contextual inquiry/ethnographies/fieldwork:

/THREAD
Topics:
1) Safety
2) Etiquette
3) Logistics

IMO, the best resource on fieldwork is @sladner. If you want to know *how & why* to do fieldwork, read ‘Practical Ethnography’! I just want to share some tactical tips for researchers so the work goes smoothly.
Disclaimers:
-This is long, but it’s not exhaustive. Lemme know what I missed.
-I have blind spots. As a cis-het white guy born & raised in the US, I have more blind spots than most. If you see my blind spots, plz let me know so I don’t repeat the same mistake.
Read 32 tweets
1. I feel like the great debate on Research unicorns is happening like it did with user experience design.
2. A few people really are a unicorn, a lot of people say they are in interviews, but it’s really more than a single role.
3. Research needs tools & support systems to make evidence-based business decisions with it.
Read 23 tweets

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