Discover and read the best of Twitter Threads about #section41712a
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Christmas's apocalyptic airline meltdown stranded thousands, ruining vacations and costing fliers a fortune. It wasn't just #SouthwestAirlines' meltdown - as stranded fliers sought alternatives, airlines like #AA raised the price of some domestic coach tickets over $10K. 1/ 
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
pluralistic.net/2023/01/10/the… 2/
pluralistic.net/2023/01/10/the… 2/
This didn't come out of nowhere. Southwest's growth strategy has seen the airlines add more planes and routes without a comparable investment in back-end systems, including crew scheduling systems. 3/
