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Update & a new thread from me: @SouthwestAir have apologized privately but refuse to apologize publicly; offered travel vouchers to fly with them (!) that don't cover the costs of our flights; & have made up a totally false narrative:
thesun.co.uk/travel/1048820…
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#shameonSouthwest
@SouthwestAir .@SouthwestAir told The Sun "we understand that some Passengers...were involved in a disagreement over seat selection." This is false. There was no disagreement, only a flight attendant who was trying to incite passengers against my hijab-wearing wife.2/thesun.co.uk/travel/1048820…
@SouthwestAir .@southwestair in all their DM conversations with me have ignored the fact that their flight attendant told my wife she was making passengers "uncomfortable" (which is false) by "reading" their faces (huh?). Uncomfortable, by politely asking for a swap which every family does?
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