Discover and read the best of Twitter Threads about #smartstate
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When we talk about simplifying administrative processes (#smartstate), we don't mean "big" things, just a collection of small things that contribute to making people's lives needlessly more complicated, especially abroad. Here's a silly example with a birth registration. 👇 1/7
A child is born in #Austria and registered with local authorities. Local authorities issue, for free, an original Austrian birth certificate in German and are thoughtful enough to include, for free, an original international birth certificate in multiple languages. 2/7
However, #French authorities will not accept the international birth certificate because it says "extract"; instead, they want a full version, even just in German. This requires us to book an appointment with local authorities and, this time, pay for a new original. 3/7
