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@ArmitageJim @premnsikka 1/ #TSB Bank fined by UK regulator (@TheFCA) £48m over ‘serious failings’ in IT platform meltdown (theguardian.com/business/2022/…). TSB was acquired by Spain's #BancoSabadell in 2015 + shunted on to the infamous ‘Sabadell Proteo’ spawned IT platform.
2/ “We have created a more digital, agile & flexible TSB,” said Paul Pester, CEO of TSB, at the unveiling of the bank’s new technology platform, Proteo4UK in 2017 (fintechfutures.com/2017/12/tsb-un…). However, switchover in April 2018 resulted in the loss of internet & mobile banking …
3/ services for many customers for > a week. Some customers reported seeing detailed account information of other customers, including balances of accounts other than their own. Paul Pester, then chief executive, stated that TSB was "on its knees"(bbc.co.uk/news/business-… AND …
