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This week's Q&A session with @NCanagarajah and the executive board of @uniofleicester was another cheerless event. A thread with a few reflections. (1/7)
1. The public reactions are framed as a PR problem: The public outcry is no problem at all. This was expected and is dealt with. No reflection about or dealing with the arguments of the protest letters etc. at all. (2/7)
2. Monitoring staff at social media channels? That’s not true. We are just tracking their activities and people report critical stuff to us. I confess this makes me shiver. (3/7)
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