Discover and read the best of Twitter Threads about #uxtalk
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(1/3) Here's a helpful framework for why convos around race can surface defensiveness/stress. The impact of White Fragility "a state in which even a minimum amount of racial stress becomes intolerable, triggering a range of defensive moves" on the #UX community is realđź’™#uxtalk 
(2/3) There’s a really amazing article that gets into this more called "The Sugarcoated Language Of White Fragility” (I’d HIGHLY recommend everyone to read this: bit.ly/2fQo1b6) and in it they share this chart of things that cause white people racial stress and why.
(3/3) If you want to start doing the proactive, personal work of being human-centered & being an #ally, please take a moment to go through this article/chart & think about the interactions you've had at work, w/clients, UXers etc. & the responses you've extended or witnessed.
