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A thread on the 'quality’ of F2F vs online interaction.
While ‘communication is key’, what we know about communication, inc. online, often rests on stereotypes or anecdata.
So when it comes to the ‘quality’ of online interaction, what is fact and what is communication myth?
While ‘communication is key’, what we know about communication, inc. online, often rests on stereotypes or anecdata.
So when it comes to the ‘quality’ of online interaction, what is fact and what is communication myth?
1. The biggest assumption is that being ‘in person’ equates to better ‘quality’ (I’m mostly avoiding 'F2F' because we *are* F2F when video is enabled). But I’m putting a hypothesis out there:
(In)effective communicators are (in)effective communicators regardless of modality 😉
(In)effective communicators are (in)effective communicators regardless of modality 😉
2. There are lots of myths about what constitutes communication ‘quality’ even before we get to differentials across modalities. When it comes to remote interaction, the focus is often on already-tenuous things (e.g., rapport) rather than how people simply *get stuff done*.
