Rob Haisfield Profile picture
cofounder of @websim_ai, imagining new internets with our users. GenAI, TfT, BeSci, HCI, UX. Ex-Tana, Edge & Node, Spark Wave

May 13, 2020, 16 tweets

Many of you are aware that I keep track of [[IMPORTANT QUESTIONS]] in @RoamResearch. Here's a thread of questions I'm actively interested in and exploring. If you have any thoughts on any of them, feel free to respond directly to that tweet! What questions guide your learning?

Behavior is generally a function of the interaction between who a person is and what their context is. What person-side factors should be taken into account when trying to influence behavior, and how does that interact with what BeSci knows about contextual influences?

When do people search for information, what do they search for, and how do they search for it?

How might we best understand evidence and interpret that evidence to make future decisions?

What's the best research methods to better understand dynamic people in their dynamic environments? RCTs may not always be best.

How do online communities form and thrive? What are the behaviors of the members within them, and how do they interact with each other?

Can complex systems and chaos be structured to consistently produce unexpectedly positive outcomes? How can a network of people be designed towards the same purpose?

What might be a better incentive structure for applied behavioral science to encourage open reporting and mutual learning beyond just the publishing of successful case studies?

What different thinking styles can I adopt for what different sorts of problems, and how might I practice them? What situations would be forcing functions for effective thinking so that I can intentionally place myself into them?

What are the points where you want the user to be involved with the decisions, counterweighted by the friction of asking? More broadly- how much agency should we allow users and in what situations?

What is value, psychologically, and how do you get people to internalize value so they don't just value it in concept, but deeply desire and work towards it?

What causes people to adopt goals that they didn't already have?

What processes can I create to systematically generate creative insight and identify blind spots?

How can we tell when users will place a significant amount of effort into learning an application rather than just giving up at the first sign of difficulty? #onboarding

What is the role of pre-existing user mental models in app adoption and retention of the user, and how can those mental models be updated by the UX/product design?

What are the conditions where our values are or aren't an effective predictor of our behavior? Is this domain specific? What are meaningful ways to look at individual differences within a specific population?

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