Idea: employ the Marie Kondo method to your community management!
🧹Commit to tidying up your communities
⭐️Imagine your ideal community
🗑️Discard toxic members
🧼Tidy your community spaces
🌱Follow a structure
✨Ask if your members and space spark joy
Mini thread 👇
🧹Commit to tidying up your communities
Cleaning up and banning members is a bigger emotional toll than many expect. Know what your community values are, and stick with them, even if you're challenged on them.
⭐️Imagine your ideal community
Don't just create spaces out of thin air, or think banning "bad people" is all there is to real community development.
Have goals. What does an ideal community look like, how does it function, and why do you want it to be this way?
🗑️Discard toxic members
Nip! Them! At! The! Bud! Don't keep toxic members around because they "talk and contribute" to the space, and you're afraid of silence. They take up space and drive away more genuinely interested members.
🧼Tidy your community spaces
Your community space should have rules that are easily understood, findable, and accessible. Social channels should be easy to find and consistent with your goals.
Make sure your spaces and values are clear and concise.
🌱Follow a structure
Have a process for when problems crop up. What gets escalated? Who makes the ultimate decision, if there's disagreement on whether or not someone should be banned? Does your team know what to do if a player randomly comes to them, instead of you?
✨Spark joy
Having a community that aren't dicks to each other is the bare minimum. How can they be excellent? How are we making spaces don't hide behind a façade of niceness?
How are we/they bettering the space, but also encouraging each other?
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