Facebook-owned instant messaging service WhatsApp has released its latest compliance report. According to the document, a staggering 30,27,000 (30+ lakh) Indian accounts were banned in the period between June 16 and July 31 this year. #WhatsApp
newsbytesapp.com/news/business/…
WhatsApp has filed the compliance report in accordance with the IT Ministry guidelines for social media intermediaries. The laws mandate digital platform with over 5mn users to publish a monthly compliance report that details the complaints received and how they were acted upon.
WhatsApp claims that messages are end-to-end encrypted, so it can't read them. Instead, it relies on behavioral signals, artificial intelligence tools, and user reports to detect abuse.
According to the filing, WhatsApp received 594 grievance reports for customer support (137), ban appeals (316), other kinds of support (45), product support (64), and safety (32) in the period between June 16 and July 31.
Based on these grievance reports, WhatsApp "actioned" upon 74 accounts. This means that it either banned an account for abuse or reinstated a banned account following a complaint.
WhatsApp further said that over 95 percent of the 30+ lakh Indian accounts were banned for unauthorized automated or bulk messaging. The report identified WhatsApp accounts as Indian if they were registered using a phone number bearing country code +91.
Share this Scrolly Tale with your friends.
A Scrolly Tale is a new way to read Twitter threads with a more visually immersive experience.
Discover more beautiful Scrolly Tales like this.