#OnePlus #Qualcommcrashdump
#oneplusindia #oneplus7t #oneplus7pro #oneplus6 #oneplus6t #bangalore
OnePlus user awareness post!
To all OnePlus users out there,there is a serious firmware issue happening with OnePlus devices, which forces your device into Qualcomm Crash Dump Mode
Please backup all the precious data if you don't want to lose it.
Once you get into into that state, 70% of the time your phone wouldn't reboot back to normal. Very few were able to revive the device using MSM tool, but you would lose all data.
The only solution from OnePlus service centre is to replace the motherboard which costs around 20k in the case of OnePlus6(more than the market value of the device). Most of the issues happened after updating to the latest firmware.
From my research this has been happening with many other models like OnePlus6, 6t , 7t, 7pro, 8t, 9pro etc. I will be attaching some of the links to those threads below. Just search Qualcomm Crash Dump in twitter or Facebook and you will be shocked to see the results.
https://t.co/c9ZAOaGVts
LG had a similar issue in the past. The lawsuit reached a settlement, with LG offering afflicted device owners in the suit either $425 in cash or a $700 rebate toward a future LG device
theverge.com/circuitbreaker…
Update: Oneplus offered me motherboard replacement free of cost after this tweet went viral. The issue happened on Oct 21st and they contacted me on Nov 13. However i had already given it to a local shop for repair on Nov 8th ,since i didn't get any response from oneplus team for
almost 3 weeks. I took the device back from the local shop and took it to OP service center but unfortunately they rejected the free replacement offer since the device's back panel was already opened by the local guys (eventhough they havent done any repair🙃).
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