Pierre Vincent Profile picture
Software Engineer. Speaker and writer on DevOps, InfoSec, SRE & Continuous Delivery. OSCP Pen Tester. He/Him

Apr 5, 2022, 8 tweets

Continuing the #QConLondon production track with @yurynino, and using visual metaphors to understand our production data in a different way.

"In our field, observability is about humans and about how humans interact with technology" @yurynino #QConLondon

Collecting metrics and signals are only one part of the solution - observability has to come with good visualisation, and engineering a solution for humans. @yurynino #QConLondon

Chaos engineering isn't just about injecting the chaos, it's about increasing knowledge about our system (through observability) and overcome its weaknesses. @yurynino #QConLondon

Introducing visual metaphors: displaying data and metrics in real world shapes and analogies. @yurynino #QConLondon

When surveyed, only 55% of engineers answered correctly when looking at a standard line graph - but they all got it right when viewing it in a city metaphor @yurynino #QConLondon

Visual metaphors as alternative solutions to hard to read bar charts. For traffic, using nodes and edges of variable size - and for latency using color coded gauges. @yurynino #QConLondon

"If we have proper visualisation and better metaphors, we set much better conditions for our operators to be comfortable in understanding and responding to variations in our systems." @yurynino #QConLondon

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