Thread by @rightsforresid2

Every letter one of our members receives from either their MP or directly from @GillianKeegan ends in the same way - who to contact including @CareQualityComm 🧵 1/9 #rightsforresidents

but what is the point @GillianKeegan in contacting @CareQualityComm if they cannot act on our behalf? 2/9 #rightsforresidents

Every MP that as written to Minister for Care and Mental Health has received the same letter with the same ending - recommending you speak to @CareQualityComm only they will not respond to any complaint - so who will @GillianKeegan 3/9 #rightsforresidents

then we are told by @CareQualityComm (August 2022) we will need to wait to see if our complaint will be accepted! - so you see @GillianKeegan not every complaint will be dealt with by @CareQualityComm - so who does protect our loved ones in care 4/9 #rightsforresidents

if we feel that a care home is not following the guidance on visiting..... we are still raising concerns with @CareQualityComm but @GillianKeegan it does not work - no one acts, quickly and efficiently to protect those in care 5/9 #rightsforresidents

and in August 2022 - when time is of the essence for those in care, this message is still sent out by @CareQualityComm - is this right @GillianKeegan - what would @Jacob_Rees_Mogg say about this? 6/9 #rightsforresidents

and when @CareQualityComm do respond to a report of a care home not following the 'there are no restrictions' guidance @GillianKeegan this is the response we get (August 2022) - do you care? (nearly a year and you still have not met with us!) 7/9 #rightsforresidents

If you have to make an appointment, if you can't see your loved one freely in their own care home, then there are restrictions @trussliz @RishiSunak whichever of you wins, you must put #SocialCare at the top of the agenda including the regulator 8/9 #rightsforresidents

Visiting is just one part of the problem but without proper support for #SocialCare and #CommunityCare you will not sort out the #NHS we are on our 3rd Health Secretary & 2nd Minister for Care in two years - it is not good enough 9/9 #GloriasLaw #rightforresidents