Eli Weiss Profile picture
Sr Director CX & Retention @jonesroadbeauty. Building brands that put the customer 1st + sharing learnings. Prev @drinkOLIPOP @simulate. Newsie: https://t.co/0J5ayutdue

Mar 20, 2023, 12 tweets

Getting personalization right means 40% more revenue, McKinsey found.

For ecom brands, this is crucial to get right.

But it's hard to do it well and at scale.

10 AI tools that can help you personalize at scale & significantly improve your customer experience:

🚀 🚀

1. Maverick: Personalized CRM videos - record yourself once, automatically generate thousands of personalized versions for all customers using AI.

trymaverick.com

2. Yuma: Create a custom ChatGPT customer support assistant for your help desk.

yuma.ai

3. Echo.win: Automatically respond to customer calls with your own AI phone agent.

echo.win

4. Aidaptive: Predict and personalize your buyer journey with AI instantly, including new anonymous visitors

aidaptive.com

5. Kili: Create a personal shopping AI assistant for customers to find products

kili.so

6. Neurons: Predict customer attention and behavior to improve product creatives on the fly.

neuronsinc.com

7. Ebi.ai: Create your own high performance AI assistant to reduce call volumes.

ebi.ai

8. Spatial: Predict and influence customer behavior with real-time segmentation based on customers' social, mobile and web activity.

spatial.ai

9. CustomGPT: Build your own GPT powered chatbot trained to respond on your data.

customgpt.ai

10. Shulex Voc: Gain AI powered product and customer insights from reviews and feedback.

voc.ai

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