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Jun 13, 2023, 12 tweets

Live from #GartnerDW | Automated Authoring From Templates to #ChatGPT with Marko Sillanpaa, Gartner Sr Director Analyst: gtnr.it/43vUQR5

About this session: Automated authoring can increase productivity, grow sentiment, reduce costs and decrease risk. Marko looks at tech that helps automate the authoring process. Learn more: gtnr.it/43vUQR5 #GartnerDW #DigitalWorkplace #AI

#GenerativeAI has been a hot topic since the beginning of the year. We’ve heard how AI has passed AP exams, college entrance exams and more, but what are the implications for content creation? #GartnerDW #ChatGPT #AI

While #GenerativeAI can do a lot, we need to consider if it should. In the case of authoring, robotic authoring has been used for decades, but not at this breadth of capability. Use a lens of what’s possible and which alternatives come with the least risk. #GartnerDW #ChatGPT

The most popular examples have been about authoring with #ChatGPT. While we hear great examples. the main thing to remember is the message needs to be reviewed for hallucinations, factual errors and omissions. #GartnerDW #GenerativeAI #AI

Here is how to approach tailored document drafting with #GenerativeAI ⬇️ #GartnerDW #AI #ChatGPT

After crafting the prompt, continue to give the bot further guidance. Ask for more (or less) details, change the reading level or tone, and more. Collaborate with the #AI.

Check out an example of multi-step collaboration with #ChatGPT and the end result. #GartnerDW #GenerativeAI

When it comes to authoring binding and regulatory documents, avoid #AI. #GartnerDW #ChatGPT

The risks associated with AI for legal documents are too high. #GartnerDW #GenerativeAI #ChatGPT

Instead, follow these steps for document assembly. ⬇️ #GartnerDW #GenerativeAI #ChatGPT

💡 Marko shares an multi-step action plan for #DigitalWorkplace leaders. #GartnerDW #GenerativeAI #ChatGPT

Looking for more #DigitalWorkplace guidance? Explore the full #GartnerDW experience now: gtnr.it/3J7mE6a

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