@myhermes @johnlewisretail I'm trying to return a parcel I do everything and I'm sent an email that says labels attached. But no labels :(
@myhermes @johnlewisretail No way to contact you - I try the online chat and I'm give a link to contact you that doesn't work & no more help
@myhermes @johnlewisretail No way to contact anyone at all?
@myhermes @johnlewisretail 'Track my parcel' doesn't work either. A whole site with links that doesn't work
@myhermes @johnlewisretail I don't even know if someone is coming today. I can't wait in the whole day with no idea if someone will turnup
@myhermes @johnlewisretail All I want is a returns label and to know if the pick-up is happening - your sites send me to each other
@myhermes @johnlewisretail Is it being made deliberately difficult to discourage returns?
@myhermes @johnlewisretail If I can't return something I ordered online then I can't order online from you any more.
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