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Patrick McKenzie Profile picture
@patio11
Aug 5, 2019 • 3 tweets • 1 min read • Read on X
Thought I’d share this, and provide the longitudinal observer note that these would be perceived as extreme outlier success N years ago in the community and now are closer to “Solid hiring-on-all-cylinders execution.”
Technology is a thing but not all technology relevant to a software business is in code. A lot of the (e.g.) marketing and sales approaches have been investigated and materially derisked, resulting in less wasted effort for founders trying dead ends.
*firing

(Though if one sustains growth like that hiring-on-all-cylinders is a reasonable option if one wants to do that ;) )

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More from @patio11

Patrick McKenzie Profile picture
Dec 13
A contractor said something during this project which I thought was both compassionate and the sign that he was a skilled professional, and I thought I’d share:

Scene: My mother, who has some mobility challenges, is sketching out what she wants in her kitchen. He listens.
Then he takes me aside. Following conversation is indicative.

Me: All sound reasonable?
Him: I’ll build whatever you two decide on, but I wanted to have a conversation with you in private first.
Him: Nobody wants to get old and nobody wants their parents to get old, but it happens to everyone, and may God grant your mother many happy years.
Me: Thank you for saying that.
Him: How big do you think a wheelchair is?
Me: Mom doesn’t…
Read 6 tweets
Patrick McKenzie Profile picture
Dec 11
Ruriko: I asked at the train station how to use the automated gates to get the child’s rate for Lillian.
Me: OK.
Ruriko: That was really hard.
Me: OK.
Ruriko: Then I asked the attendant how old children could be and still receive the child’s rate. Do you know what she told me?
Me: I will bet it did not include a correct answer.
Ruriko: How can you work as a train station attendant and not know that answer.
Me: *sigh* America.
Someday I need a better URL describing The Sort.
Read 5 tweets
Patrick McKenzie Profile picture
Dec 9
So, debanking.
I try to be non-partisan in professional spaces. That is due, in no small part, to the acceptable spectrum of opinions in tech spaces as having been about 70 nanometers or so wide for much of the last few years.
Also, related to that, there is this fun game which is played on Twitter, where you adversarially claim that someone represents their employer, elaborate that something they have said causes a workplace safety or PR issue, and then ask for them to made an example of.
Read 17 tweets
Patrick McKenzie Profile picture
Dec 5
We’re going to hear many, many more stories that round to this one.
One subvariant of them is that early adopters of LLMs outside of companies are going to tell those companies *things they do not know about themselves.*
People often diagnose malice or reckless indifference in a SOP which misquotes the constellation of agreements backing e.g. a rental contract.

Often it is more Seeing like a Really Big Business issues than either of those. Everyone did their job, system in totality failed.
Read 6 tweets
Patrick McKenzie Profile picture
Dec 2
A thread on identity theft pervasiveness (and unpleasant remediation processes) in a population which experiences many challenges.
I'll observe two things which are counterintuitive:

1) You might naively assume that "identities" get more valuable as one moves up the socioeconomic ladder, but there is a discontinuity, because certain societally-favored identities have payment streams associated with them.
These go down sharply in working class and don't rise above that level again until you either a) get fairly deep into the upper middle class / PMC or b) somehow manage to get someone's full social security payment, which is (for various reasons) much less likely than other ways.
Read 14 tweets
Patrick McKenzie Profile picture
Nov 11
It is useful to understand when you are dealing with a person who can be persuaded and when you are dealing with a state machine which has formal transitions for some things you could say and literally no emotional response per policy.
The second is a much better model for many large bureaucracies than the first.

This drives some people to hate bureaucracies, which is an aesthetic reaction they are welcome to. And it causes some people to return to the interpersonal maneuvering script that they expect to work.
I recommend not choosing to lose.
Read 5 tweets

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