Gosh, many moons ago I was within a gnat's whiskers of going to work for Aus Gov (for @paul_shetler, one of a band of people that I would work for) ... this would have sent my blood pressure through the roof ->
I was going to give a rant about Spend Control, the importance of it, how to use it create your own intelligence function within an organisation ... but ... oh, I've done this so many times and Rebooting GDS is good enough - medium.com/hackernoon/reb…
I already know that whilst a few parts of UK Gov use maps, it's not common. Given the importance of understanding your landscape in industrial policy and gameplay, I'd still reckon the Dept Biz couldn't show me maps of the 50 most important value chains in UK ...
... which given brexit would be a joke. I'm sure we've paid oodles of cash for fine McKinsey consultants to give us the usual blah, blah, digital, blah, AI, blah, ecosystem, blah, blah.
Anyway ... they have Dominic Cummings to solve all ills. He is smart, I'll give him that and Odyssean education was a start, though at times a bit rambling and disconnected from reality. Alas, he is no Deng Xiaoping.
On the positive side, a strong focus on education, a more meritocratic system with focus on identifying actual talent (not just social advantage) might enable us, in the future, to identify our own Deng Xiaoping. We need to learn how to exploit the talents of all, not just Eton.
X : What do you think of the Grammar school system?
Me : Oh, gosh. I wasn't going to do this. It's a pantomime of dressing up social advantage as meritocracy for the middle classes - dur.ac.uk/news/newsitem/… ... no, I don't agree with the system as is.
"the system leads to increased social and economic segregation between schools which has consequences for huge numbers of pupils in the non-selective schools such as lower self-esteem, poorer role models, poorer relationships and distorted sense of justice” ... enough said.
X : You're a bit of a communist.
Me : No. I view that in a competitive environment we need to release all our nation's talent. That identification and investment in talent should not rely on social class or wealth of parents. It's why I like approaches such as Sure Start.
X : You go on about Deng Xiaoping. Do you really think one person can make a difference?
Me : Make a difference on their own - no. Make a difference - yes. It's not enough to be gifted, they have to operate as a talisman for others. That's the real talent of leadership.
You take power, money and influence from a real leader, put them in the poorest of situations and people will still want to follow them. You want to find the truly great leaders in the UK then they're probably living in a council flat running a huge guild in World of Warcraft.
You won't find them in Eton and places like that. These are places where people are told they are pre-ordained to be leaders, they are taught to be leaders ... but their power mostly comes from what they inherit, what they are privileged for.
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It amazes me that the most important metrics (lines of code, story points, cycle time, devex satisfaction) in development are the two that are never discussed, let alone measured ... mean time to answer (mttA) and mean time to question (mttQ).
Whenever we start with building a system or managing a legacy environment, we need to ask questions and get answers. Those are skills which can be hindered or supported by the toolset around you ...
... in the very worst cases, engineers are forced into reading code to try and understand a system. Upto 50% of development time can be spent on reading code ... a process we never question or optimise. That is madness.
X : Thoughts on a return to office policy?
Me : It happens for two basic reasons:- 1) loss of status symbols (top floor office etc). Many execs need these to say "I'm the boss" 2) headcount reduction (i.e. people will leave) due to a weakness in the finances.
Why?
X : What about productivity and innovation?
Me : Those are "reasons" given but they're all bogus and don't stand up to scrutiny. However, there is a third.
X : Colloboration?
Me : Stranded assets - offices etc. No exec likes looking at an empty building they spent £300M on.
X : Basically - status symbols, weaknesses of finances and political capital?
Me : Sounds about right.
X : Did you see Amazon has a return to office policy -
Me : Oh. That's concerning.geekwire.com/2024/survey-by…
X : Our strategy doesn't align with our business.
Me : How do you mean?
X : We create these strategy documents but they never really get implemented as the day to day business takes over.
Me : That's common. Can I ask a question?
X : Sure
Me : ...
Me : Do you map?
X : I've heard of your technique but we don't use it.
Me : Ok, so your business operations is not based upon a map of the landscape?
X : No
Me : And your strategy is not based upon a map of the landscape?
X : No
Me : What made you think they would align?
X : They are supposed to align and we wrote our strategy on our understanding of the business.
Me : Your wrote your strategy based upon stories. There's no means to create a consensus of your landscape, to challenge what your are doing. There is no mechanism for alignment.
X : Why do you continue to use twitter / X?
Me : Because I like the tool and the crowd.
X : Do you support @elonmusk
Me : No. I disagree on many of his views.
X : He is far right.
Me : Perspective matters. US is generally more right wing & Silicon Valley especially so.
X : What do you mean by "Perspective matters"?
Me : Elon's views are not that unusual for Silicon Valley - . There's a lot of support based upon a different view of economics and government.
X : Different?
Me : Different from Europe. cbsnews.com/news/trump-jd-…
X : People should just accept it?
Me : No. They should argue against it. The "left" did itself no favours by diluting its voice across multiple platforms.
X : Are you left?
Me : I view the market as tool to be used in the common interest of society. I'm a socialist.
X : What do you need to do in order to map a business?
Me : Ask ... 1) "Who are the users?" (at the least, include consumers and the business) 2) "What are their needs?" 3) "What is the chain of components required to meet those needs?" 4) "How evolved are those components?"
...
Me : Once you have done that, allow others to challenge it. Even better, build the map with others. It really is that simple.
X : But creating a map is difficult.
Me : Only to those used to making decisions without understanding users, needs, the supply chain etc.
X : How common is that?
Me : In business? The majority of decisions tend to be made with no understanding of users, needs, supply chain and how evolved those components are. We tend to rely on gut feel and stories with little to no effective challenge.
dX: How do you deal with strategy?
Me: First, we need to answer the Where question, which depends a lot on the what and why.
dX: And?
Me: Ok, some very simple steps ...
Step 1: Visualise your environment. That means getting people to discuss, collaborate & challenge in order to create a "good enough" map of your environment. Should be a couple of hours.
Step 2: Look at what's changing which is competitor moves, your moves & economic patterns.
Step 3: Using the map, determine where you could invest/focus on. You're not making a decision yet, you just want the options. By now, you could have spent four hours on the exercise.
Step 4: Decide where you should invest i.e. look at the options using why & what