The @CareQualityComm have today recommended that St George’s is moved out of Quality Special Measures! The report found “significant improvement” has been made since our last inspection – great news for patients and staff.
The overall ratings for the Trust, and for St George’s and Queen Mary’s Hospitals will remain as requires improvement and we know there is lots more work to reach our ambition of #OutstandingCareEveryTime
⬆️ Many of our core services have also improved. Our Children & Young People’s service is now outstanding, a fantastic achievement, and Surgery at St George’s is rated good.
Our Outpatients service improved its rating to good for safety and requires improvement for well-led.
The report highlighted a number of examples of outstanding practice:
🏫 emergency asthma bags for local schools
📟 pagers for parents so staff can contact them once their children are out of surgery
🤧 point of care flu testing in our ED
We spoke to some of our staff to learn more about these examples of outstanding practice – look out for these short interviews later today.
Well done to #TeamStGeorges and thank you to all our patients, friends and supporters for your on-going support.
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"I have been taking hydroxyurea since the age of ten and I have recently started the red cell exchange."
Everyone's treatment journey is different and individual to them - hear from some of our patients about their experiences. #SickleCellAwareness#WorldSickleCellDay
"Having a good support system really does help me feel less alone"
In addition to treatment, some of our patients say talking and sharing their experiences with others helps them to cope with their condition. #SickleCellAwareness#WorldSickleCellDay
We want patients & visitors to stay safe when using our services. This includes observing social distancing; washing hands regularly; and from 15 Jun wearing a face covering when visiting our hospitals or community services. Our Chief Nursing Officer @BleasdaleRob explains why 👇
More guidance about wearing a face covering, and who is exempt, can be found on our website 👇
Today, NHS Improvement has published an independent mortality review of our heart surgery service at St George’s Hospital: stgeorges.nhs.uk/newsitem/heart…
The review found failings in the care we gave many heart surgery patients between 2013-2018, and we are deeply sorry for this. [1/4]
We would like to say sorry to the relatives of those patients who were let down by us – the care they received fell far short of the high standards they deserved.
We are in direct contact with relatives, and continuing to offer them all the support we can. [2/4]
Our heart surgery service is now safe, and the current service is very different to the one we took urgent steps to improve. This was confirmed by the @CareQualityComm in their latest report: cqc.org.uk/location/RJ701 [3/4]
We are asking friends & relatives to only visit patients if absolutely essential. They should also not visit our hospitals if they have flu-like symptoms, cough, fever or a cold.
If you really do need to visit, please only do so between 5-7pm (weekdays and weekends), with an absolute maximum of two visitors per patient.