Thread: The attitude of 'just get X to do your engagement for you' is at the heart of why #NHS organisations often don't involve people and communities in meaningful ways that shift power and put people and communities in control. 1/7
https://twitter.com/katemasters67/status/1218459180664750080
Of course partnerships are critical. Often it's the #VCSE sector who have the trustees relationships, especially with people who are marginalised and excluded by society. But outsourcing your engagement also fails to achieve the coproduction and cocreation of services 2/7
And, more importantly, the cocreation of health and wellbeing. We have to support #NHS staff, clinicians and people to find ways of working together rather than perpetuate the patriarchal and paternalist medical model of treating illness. 3/7
To do this we need skilled facilitators who can connect and grow conversations that lead to change. These are essential roles in the #NHS
These are #EngagementPractitioners 4/7
These are #EngagementPractitioners 4/7
It would be a wonderful world if these skills were taught in medical school, on graduate management programmes and in every leadership programme but sadly they're not. We teach people to do to others not do with. 5/7
We tend to treat 'public involvement' as a task. Something that needs to be done to make the reconfiguration go through smoothly, to meet the legal duty. It's not about that. It's about shifting the culture to one where we work in partnership with people 6/7
Where we really learn from people's experience and build on the skills, assets and expertise in communities to create wellness. We must learn to work in partnership with people not expect others to do it for us. It's everyone's job and we need to support them to do it. 7/7
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