Christine Wolff-Eisenberg Profile picture
Mar 19, 2020 16 tweets 14 min read Read on X
Shout out to @econroy_1 who kicked off this webinar with a breathing exercise -- self-care is so important right now. @saragoldrickrab @hope4college #CovidCampus
"A lot of these students won't be here in the fall if we don't take care of them now." @saragoldrickrab #RealCollege #CovidCampus
Know your students: they may be thinking more about food, housing, or childcare than they are about their education right now. @saragoldrickrab #RealCollege #CovidCampus Image
Center your students: be prepared with answers before questions come in. @saragoldrickrab #RealCollege #CovidCampus Image
We need to recognize what students are concerned about most right now -- so many are unable to see how they are going to be able to pay their rent next week or next month or next year. @saragoldrickrab #RealCollege #CovidCampus Image
Communicate care, humanity, and urgency. Start every message by reassuring students that you care about them -- in fact, open AND close your emails that way. @saragoldrickrab #RealCollege #CovidCampus Image
Many students are worried about their access to food. They are afraid that campus food pantries are going to close. They don't know about the status of their dining halls. @saragoldrickrab #RealCollege #CovidCampus Image
Start your messaging about dining hall closures by talking about the alternatives for getting food -- not the closures. @saragoldrickrab #RealCollege #CovidCampus Image
Some students may become newly eligible for SNAP food assistance. @saragoldrickrab #RealCollege #CovidCampus Image
Some students have nowhere else to go. They need someone to strategize with on alternative housing arrangements + information on how to reduce utility bill payments. @saragoldrickrab #RealCollege #CovidCampus Image
Emergency funds -- delivered fast and easily -- are critical. Don't make students perform their poverty. @saragoldrickrab #RealCollege #CovidCampus Image
Work study students may continue to be paid for the hours they were scheduled to work. @saragoldrickrab #RealCollege #CovidCampus Image
Give students a chance to share their trauma. Normalize anxiety. @saragoldrickrab #RealCollege #CovidCampus Image
Care for faculty and staff: recognize stress, offer resources + opportunities for collaboration, and convert to pass/fail for courses. @saragoldrickrab #RealCollege #CovidCampus Image
Advocate for your students. Share their stories. @saragoldrickrab #RealCollege #CovidCampus Image

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More from @cwolffeisenberg

Aug 29, 2020
This week at @IthakaSR, we’ll be digging into how we engage with our academic and cultural communities. I’ve spent some time reflecting on the folks who I’ve had a chance to engage with and learn from on here lately… and this feels like a good opportunity to say thank you!
For ongoing (and frequent!) tracking of college openings, closures, finances: @rkelchen, @BryanAlexander, @ChrisMarsicano

And a special shout out to my amazing collaborator in tracking academic library responses to the pandemic early on: @lisalibrarian
For highlighting many of the real challenges and inequities that college students are facing: @saragoldrickrab, @NicoleLynnLewis, @DrPollard_MC, @LoweryHart
Read 7 tweets
Aug 17, 2020
Have started referring to this kind of explanation as "COVID-19 data gymnastics." Any other terms out there that are surely better than what I've come up with?
Still not seeing any daily updates since 8/14 + no weekly updates since week of 8/3: carolinatogether.unc.edu/dashboard/ Image
Dashboard has now been updated and UNC-CH is going fully remote later this week.
Read 4 tweets
Aug 13, 2020
Cannot believe this is the second time I've felt the need to tweet this in the last few months:

The idea that one of the biggest problems facing higher ed right now is the "professionalism" of faculty backgrounds, clothing, etc. while teaching is... absurd.
In case it needs to be repeated: We are still all operating under the conditions of a pandemic. The "crisis mode of spring" is not "over."
And, because I just can't help myself, I've scoured the open-ended comments in our spring survey of ~15,000 students. Can I find a single one that comments on faculty being unprofessional because of their virtual background while teaching from home? No.
Read 4 tweets
Aug 10, 2020
Are students + higher education institutions facing tremendous uncertainty? Yes. Are there plenty of things to panic about in the near-term future? Yes. But, did 40% of students say they were unlikely to enroll in the fall? Not really.
The group of respondents - recent high school grads who were all originally planning on living on campus - were asked:

"How likely is it that you will not go to college next term because of the COVID-19 outbreak?" Image
Given that they all initially intended to attend as residential students, they could have been responding about any of (or a combination of) the following:

- living on campus
- taking classes on campus
- taking classes altogether (in any modality)
Read 4 tweets
Aug 6, 2020
A thread on women, volunteer labor, and COVID-19

TLDR: Women continue to volunteer their time in ways that benefit their organizations and fields, despite being disproportionately affected by the pandemic. Organizations need to take note (and action).
The pandemic is causing women to disproportionately struggle. This has been well-documented: they are taking on substantial childcare (washingtonpost.com/us-policy/2020…), have more often been laid off (cnbc.com/2020/05/14/cor…), + are falling behind professionally (sr.ithaka.org/blog/what-abou…).
Yet, even under these conditions, I continue to see women disproportionately volunteering their time - on new anti-racism committees, as research participants - for work that ultimately benefits their organizations + field. I have to believe this is happening elsewhere, too.
Read 8 tweets
Jul 22, 2020
I urge managers to read this great @scholarlykitchn piece, recognize that staff in your organization are likely facing similar issues, and reflect on the barriers that prevent them from disclosing and the ways that you can better accommodate their needs. scholarlykitchen.sspnet.org/2020/07/22/gue…
Here are two very simple steps I have previously taken with new staff before their first day for these reasons:
▶️ Ask about tech/space needs
▶️ Let them know I'll take them to lunch, ask if they have any preferences/restrictions, and let them choose from a few possible options
Deciding to disclose an invisible disability is ultimately a very personal decision -- but I believe that what happens during the recruiting + onboarding process makes a big difference in ensuring staff will communicate their needs in the long-term.
Read 4 tweets

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