Too many people of my acquaintance place a lot of stock in Hanlon's Razor, specifically because their immediate thought after running it is "... But nobody could be that stupid."
Evil is not a great model for explaining bad results much of the time. Stupidity has same problem.
McKenzie's Razor and Shaving Cream: Don't attribute to evil what you can explain by emergent behavior in complex system.
You should aggressively update your estimate on whether a system is bugged or not by inspecting whether the system delivers sensible outputs given its inputs.
This is instrumentally useful for technologists because you probably spend a lot of your time around very smart people and very bugged systems, and therefore you will not prematurely rush to conclude "Hmm that there black box has smart people operating it; probably flawless."
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There are Sorts within the Sort, all the way down.
(Incidentally, if you have an academically disinclined young family member who nonetheless is not a layabout, GC is potentially a good career for them.
Most people get into it after a stint in trades or real estate, but that isn’t strictly required.)
I don’t have anything novel to contribute on the substance of but have to again comment, pace Situational Awareness that I think kicked this trend off, that single-essay microdomains with a bit of design, a bit of JS, and perhaps a downloadable PDF are…ai-2027.com
… a really interesting form factor for policy arguments (or other ideas) designed to spread.
Back in the day, “I paid $15 to FedEx to put this letter in your hands” was one powerful way to sort oneself above the noise at a decisionmaker’s physical inbox, and “I paid $8.95 for a domain name” has a similar function to elevate things which are morally similar to blog posts.
This week on Complex Systems, a continued discussion of credit card rewards, interchange, and what I believe is a persistent misconception about how society should want justice done via payments systems.
It ends with the following, which the team took the liberty of putting into a short clip. (Sound on if you like hearing my voice, but video is subtitled.)
Last week the Atlantic published an opinion piece which argues that the poor are subsidizing the rich's receipt of credit card rewards. This view has wide currency among certain advocates and among opinion writers.
It is not true.
Credit card rewards are actually funded by interchange, a cost which is ultimately paid by card-accepting businesses for a combination of services they get from the payments industry.
Rewards have a few equilibria globally; the U.S. is in a high rewards, high interchange one.
An argument I have had with some credit card enthusiasts for a very long time, paraphrased.
Enthusiasts: I’m robbing the bank blind!
Me: Doubtful? They are probably pretty happy to have a portfolio of you.
E: Oh by carefully layering promotions and making a spreadsheet and…
Me: So checking my understanding: you spend a lot of money on credit cards.
E: Yes, that’s the whole point.
Me: And in a nation which makes it illegal to underwrite using an IQ test, you have self-constructed an IQ test.
E: Yes and I pass it obviously.
Me: Right. Tracking.
Me: You sound like a very desirable bank customer.
E: Oh no I’m not! I take them so hard.
Me: Your income and net worth are likely to be quite higher in ten years right. You predict that too?
E: Oh yeah.
Me: Yeah you’re going to continue consuming lots of financial services.
There is a general feeling in some quarters that the payments industry functions as a tax on everyone, and that the incidence of this tax must be highest on the poor, because they're least likely to have a rewards card.
Last up at #microconf, Marcos Rivera from Pricing I/O on pricing.
"How to avoid stupid mistakes in SaaS pricing"
(I am likely to have some thoughts.)
As always, quotes are Marcos (lightly paraphrased; real time is hard), anything attributed to Marcos is a heavy paraphrase, anything unattributed is me.
Marcos was previously Head of Pricing for Vista Equity Partners (hoohah; noted PE firm in software space).