1/ Are enterprise SaaS or SMB SaaS companies faring better in the current crisis?
I think there‘s no general answer.
Enterprise SaaS:
👍🏼 No significant churn due to customers going out of business.
👎🏼 CFOs pushing for longer payment terms.
👎🏼 Longer sales cycles.
I think there‘s no general answer.
Enterprise SaaS:
👍🏼 No significant churn due to customers going out of business.
👎🏼 CFOs pushing for longer payment terms.
👎🏼 Longer sales cycles.
2/
👎🏼 No industry events, no customer conferences, no steak dinners.
👍🏼 If you manage to generate leads and close them without these field activities, you can reduce your CACs.
👎🏼 No industry events, no customer conferences, no steak dinners.
👍🏼 If you manage to generate leads and close them without these field activities, you can reduce your CACs.
3/
❓Will companies try to reduce the number of SaaS solutions they use and try to renegotiate prices? Seems logical but I haven’t seen it so far.
❓ Digital transformation gets higher priority, but probably not across the board. Probably easier for large SaaS companies ...
❓Will companies try to reduce the number of SaaS solutions they use and try to renegotiate prices? Seems logical but I haven’t seen it so far.
❓ Digital transformation gets higher priority, but probably not across the board. Probably easier for large SaaS companies ...
4/
... to benefit vs. startups because enterprises may become more risk averse and will focus on fewer things.
SMB SaaS:
👎🏼 Lots of SMBs going out of business.
👎🏼 Customers asking for discounts, deferred payments, etc.
... to benefit vs. startups because enterprises may become more risk averse and will focus on fewer things.
SMB SaaS:
👎🏼 Lots of SMBs going out of business.
👎🏼 Customers asking for discounts, deferred payments, etc.
/5
👍🏼 No disruption to the sales process because everything is online/inside anyway.
❓ Easier to change product focus quickly (e.g. DocPlanner offering video consultations) but not sure if this is applicable to lots of companies.
What are you seeing?
👍🏼 No disruption to the sales process because everything is online/inside anyway.
❓ Easier to change product focus quickly (e.g. DocPlanner offering video consultations) but not sure if this is applicable to lots of companies.
What are you seeing?
/6
And what are some great examples of how companies reacted/adjusted?
And what are some great examples of how companies reacted/adjusted?
