The airlines said they were broke when asking for billions of dollars in taxpayer bailouts. But, apparently, they're able to expend resources on a political campaign to lobby the @USDOT to weaken enforcement and rules on passenger protections.
Here's what's going on:
Here's what's going on:
Many struggling families and small businesses need refunds for canceled flights that they are entitled to. But, some airlines are refusing outright or making it hard to get your money back. That's why we have rules to hold airlines accountable. usatoday.com/story/travel/a…
The @USDOT enforces the rules that protect us when it comes to refunds, fee transparency, and practices like overbooking. With so many mergers in the industry that have left us with fewer choices, these protections are more important than ever.
At the behest of the airline lobby, the @USDOT issued a proposal that would make it harder to hold airlines accountable for engaging in unfair and deceptive practices that violate passenger rights.
The industry's deregulation demand relied on false assertions about the law.
The industry's deregulation demand relied on false assertions about the law.
The airline industry is pushing the @USDOT to copy and paste the FTC's definition of the word "unfair." In 1980, when the @FTC redefined unfair, enforcement took a nosedive.
That's exactly what the airlines seem to want for themselves. latimes.com/business/story…
That's exactly what the airlines seem to want for themselves. latimes.com/business/story…
The airlines also attack the @USDOT for being too aggressive. They want the agency to model itself after the FAA's oversight regime -- the same enforcement approach that let @Boeing police itself, leading to deadly crashes of the Boeing 737 MAX.
nytimes.com/2020/01/09/bus…
nytimes.com/2020/01/09/bus…
In my submission to the @USDOT, I correct the record on the airline industry's nonsense and detail why this proposal to weaken rules and enforcement of airline passenger protections should not fly. ftc.gov/public-stateme…
I have also requested that the @USTreasury review whether it is appropriate for airlines receiving taxpayer bailouts to expend resources to lobby the government to undermine passenger protections. 
