"Buying, copying or cutting off" rivals
self-preferencing and predatory pricing
I don't expect much from Sensenbrenner here.
Nadler cites Jefferson and Brandeis, that concentration of economic power is dangerous to society.
And Gym Jordan's up, and it's entirely about "conservative censorship!!" This is just going to be a clown show from the Republican side.
#BigTechBarons
How is Zuckerberg going to compete with both Bezos and Pichai telling their immigrant stories (the father who adopted Bezos is a Cuban immigrant)
And Zuck has a plan for that
I hope they don't!
"Over 85% of online searches go through Google... businesses told us Google steals their content and privileges their own sites."
So, what's up with that?
Pichai: "With respect i disagree with the characterization of that question."
Pichai: no we give relevant info though.
Pichai: $100bn
Cicilline: That's a lot of money.
Google is now a walled garden, not a turnstile to the Web. Google staff discussed the "threat" of Web pages that could get "too much traffic"
Pichai dodges. Says there's "vigorous" competition in commercial searches.
Pichai: um, let's talk later.
Pichai: we use it to improve our product
Cicilline: No, our records show you do exactly what I said.
This was pretty masterful from Cicilline.
Great work. Amazon, Apple, and FB, get ready.
Which is true. That's why their platform is completely unmanageable.
Asking about the FB/Instagram deal. "FB saw Instagram as a powerful threat and bought it." On the day FB bought Instagram, Zuck said "one thing about startups is that you can always acquire them"
I really don't think that flies.
(that was a clear anti-competitive merger. BTW the FTC HAD THIS INFORMATION!)
Nadler notes that Zuck said about IG "what we're really buying is time... even if new products popped up they wouldn't have scale."
Zuck correctly points out that the FTC had all these docs at the time of the acquisition.
The problem is not the laws, it's the willingness to use them. The FTC failed.
(what about Amazon trying to rig JEDI?)
(it ended up weird but not bad)
He's going after Apple for its AppStore policies.
Johnson says Baidu has 2 AppStore employees engaged to navigate the AppStore bureaucracy, and other developers don't.
Cook: yes
Johnson: so you're using their data and judge it for whether to start a competing app
Cook: but 84% of apps charged nothing! (so, the profitable ones are!)
Cook: we've never done it!
Johnson: but there's nothing to stop you
Cook: but developers can write apps for Android.
(come on man)
Cook: We don't bully people.
Got cut off. Wonder if there's evidence of that.
Again getting mad about Google pulling out of Project Maven. Because we have a free market unless they decide to not make weapons for the military.
He's the CEO.
Too big to manage.
Bezos: Thanks for representing us (she's Seattle's congresswoman). I can't answer yes or no. We have a policy against it but might have broken it.
Bezos: I know of that article. We're looking into it. (it came out over a month ago)
Jayapal: So you're not denying it.
Jayapal: So there's no actual enforcement?
Bezos: No I have misspoke! The fact that we have a policy is voluntary!
Bezos: Yes we can get aggregate.
Jayapal: Amazon accessed a detailed sales report on a product and then launching its own competing product in 2019. That's directly in opposition to Amazon GC stmt
Bezos: Thanks for your question. i'm proud of 3p sellers on platform. (filibuster)
Going to get something to eat.
Pichai: fumfer
Demings: Yes or no
Pichai: I review all important decisions
Demings: That's a Y
Email from Doubleclick exec said this was exactly the kind of policy that would lead to backlash.
Pichai: This is an impt issue. We make it easy to put users in control of data.
OH! then we can #BanTargetedAds then I guess
And Jordan goes ballistic.
Bezos: This was a long time ago. But it's OK to use a loss leader right?
Bezos: I don't remember. But I think we followed Diapers.com.
Bezos: I don't agree with the premise. Diapers sold everywhere!
Scanlon: This was the online marketplace.
Bezos: i don't remember that. (filibuster)
Scanlon: One of biggest needs is families don't have diapers. What you did has an impact.
Zuck: More competitive now!
Neguse: but all your competitors are gone now. Are you a monopoly?
Zuck: we face a lot of competitors. (trying to claim that literally any connection you make with friends is a competitor to FB)
Zuck: but the space of people connecting with other people is a very large space.
(People talking over their fence is a competitor to FB)
Zuck: That was a joke!
Plays video of a 3P seller
Bezos: No that's not, I'd like to talk to her. Doesn't seem to me the right way to treat her.
(Bezos is either lying or the site is too big to manage)
(ok then)
Bezos: I don't accept the premise.
Don't small biz have no other option?
Bezos again says he has a different opinion. I just think we're the best option!
Bezos: um, that wouldn't surprise me?
Cicilline pulls the email.
(look 3P sellers are mistreated, the evidence is overwhelming.)
Bezos: I don't think so. The consumer makes the decisions of what to buy.
(they only see what Amazon wants them to see)
Bezos: But we have a policy!
Cicilline: You couldn't assure us that the policy isn't violated!
Cicilline: Data we collected shows that Amazon only interested in building its market power. Congress must take action.
(the whitewash effort is on)
(yes, absolutely, that's the whole problem)
(he's completely wrong about that. But he's right that Congress should press the regulators on their conduct)
Citing damning emails where Zuck/Sandberg is talking about copying competitors.
Zuck: can't give a number.
Jayapal: Any estimates? Your team made a plan.
Zuck: we just want to build the best services
Zuck: No
Jayapal: You are under oath.
Zuck: well we did try to compete?
Jayapal: Did you threaten IG's co-founder
Zuck: what do you mean by threaten?
Jayapal: In a chat you said FB was developing photo strategy. IG founder said it was a threat
Zuck: I disagree with the characterization. I don't view convos as a threat?
Jayapal: IG cofounder said so. Did you warn Snap that you were cloning features?
Zuck: I don't remember.
Jayapal:When dominant platform tries to copy rivals, that's market power. Monetizing data and threatens rivals. These tactics reinforce FB's dominance, which you use in destructive ways. Impossible for new companies to flourish
Raskin: But they stand in for hundreds of smaller companies. You're not just negotiating terms but trying to extract leverage.
Raskin: But you're using control over access in order to obtain creative content you want. Conflict of interest. Converting power in 1 domain into power in another
(more "I'll get back to ya")
Bezos: sometimes if there's a deal
Raskin: a lot of companies told us that
(again, admitting predatory pricing)
Bezos: no. Speakers should answer to different wake words.
(interoperability?)
Bezos: Market position is valuable in any business.
Bezos: Yes
Raskin: if I say buy batteries I get Amazon batteries?
Bezos: I'm sure we do promote our own products.
Pichai: We do use data for improving products for our users
Nadler: That's a yes?
Pichai: We use data to show ads, but they can turn ads on or off.
Johnson asking Amazon about counterfeits.
(a useful one if it allows Amazon to leverage them to force 3p sellers to make deals)
Johnson: But why isn't Amazon responsible for keeping all counterfeits out?
Bezos: We try to do so.
Johnson: we've heard from sellers that knockoffs are used as leverage. (PopSockers example)
Bezos: If that's true it's unacceptable.
haha
(well we have the Consumer Product Safety Commission, but Amazon is going around it by saying hey we're just a platform, Sec 230)
Bezos: Yes
Armstrong: 2 sellers?
Bezos: Yes
Bezos: I don't know.
(too big to manage)
Bezos: That's an important issue, will get back to you.
(yes of course)
Pichai: We're listening to users who don't want this
(they don't want ANY tracking, incl from Google)
Pichai: we don't rely on cookies
Armstrong: But you can collect through gmail and other things.
Pichai: we don't use gmail for ads but on other things we have data.
Demings: Why would FB enforce policies against competitors "more strongly"
Zuck: when we were a smaller company...
Demings: This was 2012
Demings: In 2013, sr FB employee identified MessageMe growing in use. And they were dropped. In 2014, managers discussed removing Pinterest. Why restricting Pinterest but not Netflix?
Zuck: I'm not familiar.
Zuck: We used to have a policy of restricting competitors from platform.
Demings: But FB does weaponize platform policies, selectively undermining competitors.
Says Apple allowed a Saudi app to remain on App Store, but kicked out another that did the same function. Different rules to the same apps. Why?
Cook: I'll get back to ya!
This is about editorial manipulation and censoring conservatives. Time for a snack!
Pichai; that was 2006! (says he wasn't involved but saw YT as a "new emerging area")
Pichai: I'm a parent! We take this seriously! We have clear policies.
Scanlon: You're investing rigorously in luring in advertisers by saying YT is #1 website visited by kids
Scanlon: If there's Sesame St that has content but doesn't want certain ads on it, you say content creators can do it but reporting shows you're not honoring that.
Pichai: dunno
Bezos: I've seen we're 30-40% of ecommerce.
Now asking about AWS and its strategy to gain market share.
Bezos: we see an important product for customers and make our own product offering. We have competitors using AWS and we work hard to make them successful.
Cook: We have 1.7 million apps!
McBath: But can they exclude? I'll answer that, yes!
Cook: but we were worried about child safety!
McBath: the timing is suspicious
Cook: We have a bunch of parental control apps.
Cook: lots of reasons why an app might not initially go through. The App Store is an economic miracle!
McBath: Apple has enormous power to hold access to apps. You've used power to harm rivals.
Zuck: Yes and our policies go far.
Cicilline: You have 1 billion users. You have a responsibility to remove lies from your platform?
Zuck: we have no incentive for this on FB
Cicilline: But it brings most engagement.
Zuck: I don't think so
(this is a solid antitrust question, in the sense that it isn't)
Johnson: You have several tools for digital surveillance. This offers insight into competitors?
Zuck: Broadly the answer is yes. We do a lot of market research!
Zuck: not sure. He was an analytics guy
Johnson: didn't FB buy Onavo in 2013 to monitor competitors?
Zuck: We took it out
Johnson: Because of surveillance tools
Zuck: Not sure
Johnson: After Onavo booted, you used FB Research App?
Zuck: Yes we do market research
Zuck: Market research!
Johnson: FB Research App got tossed from the App Store?
Zuck: dunno
Zuck; disagree it's just research!
Zuck: It was one of the signals we had to show WhatsApp's trajectory.
Zuck: it's well documented
Bezos: (on mute) Heard many reports, haven't seen personally
(I missed Pichai)
Zuck: he was just referring to question from investors, not an internal strategy.
(but that's still the strategy?)
Zuck: in order to "serve people better" we built a lot of new features and acquired others. A successful strategy!
Asks Tim Cook, we've heard from businesses that Apple has canvassed the App Store to see what fees it can grab.
Cook: We'd never do that. You're talking about things moving to a digital service, where we need to talk to them.
Cook: no
Nadler: We heard Apple is trying to extract commissions when you didn't before. Threatening to throw out apps if they don't give you a cut.
Cook: Hay is in the store today, and we're happy that they're there. Have a free version. Not paying on that. Our fees for lots of different services.
Pichai: We're always looking to improve YT!
Armstrong: But Google limited 3P analytics on YT too. Again claiming privacy.
Armstrong: But this lessened competition no?
Pichai: there's robust choice of advertisers! (not on YT, claiming this about other apps)
This is not really germane and I'd rather Raskin pin down the CEOs but FWIW
Cook: 84% of the time 0. 30% in first year and drops to 15% after.
Cook just deflects
Solid House Antitrust Subcommittee question
Asking about Google ad exchange. Cites Dina Srinavasan!!
Pichai: Not sure
Jayapal: it's 50-60%.
Jayapal: this ad exchange is an insider trading creation machine. at the expense of publishers.
Pichai: But users come to Google search, we work to earn trust. Competition is a click away!
Zuck kind of alludes to how small businesses, not the big ones in the boycott, drives revenue.
Bezos: dunno. There was "no playbook for this", we had to make a lot of decisions. Sure we aren't perfect.
Scanlon: Were Ring competing products essential?
bezos: dunno
Bezos: I don't believe so. more sellers "taking advantage" of services like FBA
Bezos: No sellers are choosing to use own services.
(um, "choosing." They have to do it to get up in the placement on the site)
Bezos: Not sure if it's direct, but favors products shipped with Prime. (He's saying yes without saying yes)
To Apple. App Store guidelines say not to offer copycat apps. But app developer agreement gives Apple the right to copy other apps. Why one rule for developers and the opposite for Apple?
(JFC)
Pichai: Yes with user consent.
Pichai: We try to understand what's going on in market. But primary use of data to improve the health of Android.
(they all say yes but the proof is in the employee rolls)
Zuck: My understanding is no, not cookies. (they use other things)