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🚨Update on the Trader Support Service, the new IT system for NI – turns out it won't be “fully digital and streamlined” (who knew...)

/1
I initially thought this will be an attempt to create an automated customs system.

For example, the trader enters the description of the product and the system tries to provide a product code lookup.

/2
Seems it’s not quite that.

On one hand, there is a bit less of a need for new, non-existing tech, on the other this comes with its own challenges

/3
Seems that TSS will be more of an interface for CHIEF/CDS (current customs systems).

It will be used to clean, collect and sort customs data from different sources (emails, documents etc). It will scan for the needed info.

/4
Underpinning that will be an actual, human support team. A free consulting service.

/5
Which brings me to my question from yesterday - do we happen to have a group of customs specialists with nothing to do?

You know, that the freight forwarders and brokers didn't hire?

/6


So, in a way, that makes the whole thing a bit more achievable - automating the whole customs process would be a nightmare.

/7
On the other hand, while this sounds technically easier... it's yet another part of the plan that relies on customs savvy professionals.

Apart from time, perhaps our scarcest resource.

/ends
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