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YIKES.

It's important to destigmatize therapy, but giving permanent therapy transcripts to a VC-backed engagement-optimized tech startup is TERRIFYING.

Teletherapy should be ephemeral by law, and it should not be allowed to optimize for more therapy.

YIKES. YIKES. YIKES. ImageImageImage
CLIENT RETENTION BONUSES. For therapists!

What the actual fuck. This can't be ethical.
Ephemerality is fundamental to therapy. The patient decides whether they trust the therapist to uphold confidentiality today.

What if in ten years some law is passed weakening client confidentiality, and Talkspace is subpoena'd? People can't model that!
The first person to tell me "that would never happen" has to repeat the past four years.

You just don't build giant databases of private material about people. They are too dangerous. For the same reason the US refuses to build digital databases of gun owners.
What if they are bought by a foreign entity!
WHAT ABOUT WHEN THEY GET HACKED.

Aaaaaaahhh. I need to stop thinking about this.

Therapy needs to be ephemeral, and records decentralized. (Like, a therapist notes in their filing cabinet are fine.) Policy people should get on it.
Anyway, therapy is good. VC-backed tech therapy is terrifying.

If you can afford it, especially if you are responsible for the well-being of others (reports, partners, children, ...), especially if it's a new circumstance, do get a therapist. Just maybe use Facetime or Duo.
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