.@AnthemBCBS I'm pretty sure you hope somebody will be able to undo the erroneous "noncompliance" letter you faxed my doctor because yr computers apparently have REALLY bogus logic in them.
46 minutes into this call so far; this 3rd lady doesn't know why they xferred me to her.
46 minutes into this call so far; this 3rd lady doesn't know why they xferred me to her.
Note: none of the four response options he can send you includes "Sorry, Anthem, you're wrong - remove the false 'noncompliance' assertion from his record."
You will be looking into this & correcting my record, I'm sure. I don't mess around w malprogrammed medical records.
You will be looking into this & correcting my record, I'm sure. I don't mess around w malprogrammed medical records.
Please note, too, @AnthemBCBS, that none of the agents I spoke to on your Rx member services line had any clue how to even FIND OUT where such a letter would have come from.
Let's talk & get this sorted out.
Let's talk & get this sorted out.
@threadreaderapp unroll please
To be clear: I do not want the word "noncompliance" erroneously in my medical record. I will go full HIPAA on you if we can't get this corrected easily.
